Accounts receivable management

A master servicer for receivables that protects relationships.

BPR matches commercial and consumer portfolios to vetted agency and call center partners and runs the work end-to-end. We offer operational rigor and brand-protective recovery for organizations whose customer relationships outlast the receivable.

Position: Master servicer, not a collection agency. BPR is accountable end-to-end across the agency network.
Capability: First-party and third-party programs across both commercial and consumer receivables. Built around the sensitivity of each engagement.
Founded: 2007 in Fairfield, NJ. WBENC-certified woman-owned business. Operating across all 50 states.

01 — What we do

We put recovery on a customer-protective footing.

You hand off

Your receivables

Any aging, commercial or consumer. First-party from day one, or past-due for recovery.

BPR

Master servicer

One accountable point. We segment the work, place it, run it, and reconcile it.

First-party

In your name

A dedicated team works receivables of all aging under your brand, early-cycle and beyond.

Third-party

Vetted network

Past-due accounts matched to specialty agencies, all under one interface.

Back to you You work with one accountable interface, and reporting is reconciled against your own records.

First-party

Brand-protective early-cycle programs

Outreach in your name, by a dedicated team trained to your standards that maintains customer relationships long after the receivable closes.

When the customer relationship has value past the receivable, third-party collection is the wrong tool. BPR operates first-party programs under your brand with a dedicated team of named representatives, scripts and training developed against your standards, and direct customer engagement rather than note-stamping.

Dedicated team model: named representatives working a defined portfolio
Direct-engagement weighting: outbound calls and emails carry the work, not administrative notes
Reporting reconciled against client AR and payment files
Brand-handling protocols: scripts, training, and QA built to your standards

Third-party

Multi-agency network recovery

Portfolios matched to vetted agencies, managed under a single accountable interface with structured reporting and disciplined reconciliation.

For accounts past the cure window, BPR runs a curated network of collection partners across both commercial and consumer recovery. Portfolios are segmented and matched to agencies with the right specialty for the work. BPR's model offers one point of accountability across the network, reporting consolidated into a single client-facing view, and reconciliation tracked against partner inventories.

Curated agency network with structured vetting and ongoing performance review
Single client-facing reporting view consolidating activity across partners
Reconciliation against agency inventories with discrepancies flagged for action
Documented dispute handling routed through BPR Client Services

Reporting

Structured

Cadence and depth set to each engagement

Reconciliation

Disciplined

Discrepancies identified and resolved against partner inventories

Compliance

Published

A posture, not a paragraph, written for your General Counsel

Brand

Protected

Customer-facing communication held to your standards

The operating cadence

How an engagement actually runs, week to week.

Intake & Segmentation

Portfolios mapped and segmented to the right treatment.

Placement

Routed to a dedicated first-party team or matched across the network.

Active Recovery

Direct outreach carries the work, not administrative note-stamping.

Weekly Reporting

A single consolidated view, cadence set to the engagement.

Reconciliation & Disputes

Discrepancies flagged against inventories, disputes routed through Client Services.

02 — Where we stand

Published positions on the questions a sophisticated buyer will ask.

A. Compliance

How we operate inside the regulation that shapes this industry.

Our network-partner vetting, audit cadence, and complaint posture, written for a buyer's General Counsel.

Read the position →

B. Artificial intelligence

Where AI is and isn't in the operation, and why.

A measured position on AI in collections. What's automated, what isn't, and the regulatory lines we hold, written for the buyer whose legal team is nervous.

Read the position →

The creed

It's all about the result.

Lauren Irwin-Szostak · Founder & CEO

03 — Representative engagements

Long-running enterprise work across both sides of the receivable.

Engagement A

Third-party network recovery

A long-running enterprise engagement managing third-party commercial recovery across a curated network of agency partners. One accountable interface, structured reporting consolidated across the network, and disciplined reconciliation against partner inventories.

Enterprise client · identity withheld

Engagement B

First-party consumer-facing program

An enterprise first-party program operating in the client's name for brand-protective consumer-facing recovery. A dedicated team replaced an offshore baseline; the activity composition was redesigned around direct outreach against a clean multi-month measurement.

Enterprise client · identity withheld

All representative engagements →

04 — Credentials

The accreditations that frame how we operate.

WBENC Certified BBB Accredited ACA International RMA International SAM Registered

WBENC certification since formation in 2007. We're a legitimate option for federal contractors and Tier-1 enterprise procurement running supplier-diversity scorecards, though we'd rather be selected on operational quality first. Registered in SAM; UEI J7H7KN1YLFW3.

BPR's offices at 155 Passaic Avenue, Fairfield, New Jersey — 155 Passaic Avenue · Fairfield, New Jersey

Get in touch

Put BPR on your team.

For organizations evaluating a master servicer for past-due portfolios, a brand-protective first-party program, or both, we'd rather have a real conversation than send a sales deck.

Start a conversation →

Speak with Pete Rondinone Business Growth Director

Email prondinone@bprllc.com

Call 1-800-470-6622

Visit 155 Passaic Avenue, Suite 470
Fairfield, NJ 07004